Do you take constructive feedback onboard?

By April 5, 2013 Thoughts No Comments

I have always been a big believer that constructive feedback can be very productive. But sometimes the discomfort of receiving criticism can make the feedback far from constructive.

website design training

During a workshop about website design this week some of the course participants offered some constructive feedback. Let me put that in context – I was conducting a training course and using my website for a demo. That is always risky as you know you are opening yourself to the critical eye of others (on a big screen). One particular delegate promptly raised her hand to point out that my website was not revealing the type of information which I was telling them to show on their websites …. and so she should!

I always make a bit of a joke when I know I have things that need to be done and haven’t got around to doing them. I use the painter who’s house isn’t painted analogy but it isn’t really acceptable and I know that!

The comments were absolutely right and something I had been well aware of since the website design launched – however many months ago. Changing some images and making some adjustments has been on my list of things to do ever since, but ……….. I hadn’t made the time to do it.

So it is with much gratitude that I took that feedback and put it to the top of the to-do list. I have now made some improvements and I am much more confident that visitors to our website will get a much clearer picture of what we do, what we can help them with, and what our customers think about us.

Another key learning for me – always take the energy you feel when you receive constructive feedback and turn it into productive actions.

I’d love your feedback – do you understand what it is that Mayvin Training does?

Here To Help

If your online presence isn’t working like it should be for your business we’d love to help. Click Here to Download 5 Easy Ways To Get More Customers Without Spending A Fortune.

Share Your Thoughts With Us